Gift Card Loyalty Program
Having one of the most state-of-the-art programs enables Federated
Payments to add value to a company. With Gift / Loyalty cards a
merchant can ensure a wider customer base and increased spending at
their store.
Gift Cards
Gift Card Activation – Activate a card from
store supply and assign a dollar value to the card. Cards you purchase
have no pre-determined value associated with it – enabling you
to have the right denomination available when you need it.
Gift Card Sale – Deduct value from the gift card
for a retail sale. Printed receipt generated indicating value left on
gift card, if any. Inactivate/reclaim gift card if balance used.
Add value to gift card – Add more value to an
existing gift card.
Balance – Check value of gift card.
Issue merchandise credit – Similar to add value
to gift card. Used for merchandise returns in lieu of cash payments.
Cancel gift card – Remove gift card from circulation.
Gift card transactions capture information such as: invoice number (optional),
transaction ID (generated by system), cashier number (for reporting
security and running promotions among store employees)
Associate Name, Address, Customer information to gift card – also
used in loyalty portion of program.
Tipping functionality for restaurants, salons and other service-oriented
businesses. The program maintains a list of open transactions so the server /
employee can enter a tip without card present after the customer has signed
the sales slip.
Loyalty Cards
Ability to input customer information and associate it with a gift or
loyalty card. Track customer birth date or other important dates,
while can be reported on for generating special promotions.
- Tracks number of visits per customer/card
- Tracks amount spent per customer/card
- Associate an invoice number with a transaction
- Logic for supporting tiered promotions: e.g. so many “points”
offers this reward on receipt automatically
- Define number of points earned per dollar spent.
- Supports multiple notes per customer. Useful for high-end retail.
Ability to push customer (store-defined) message or text coupon to
customer receipt – based on a sales conversion, etc.
Supports regular mailing address as well as email address for promotional
mailings.